FAQs
Answers to the questions we most often recieve
I received an email from a company named Superhog right after booking, is it legit?
While their name does not describe their services, Superhog is legit. We use their Know Your Guest service for automated guest verification.
Is firewood provided?
Wood for the fire pit is provided with each rental. You may bring your own firewood if purchased within the Wisconsin Dells area. We can provide additional firewood for a fee. Please do not remove wood from trees or gather
firewood or kindling from our forest.
How do we access the cabin?
Once your reservation is confirmed, you have signed the Rental Agreement and completed the guest verification process you will receive an Arrival Day Email with check-in time, location, directions, lock and wifi instructions. The email will come from frontdesk@orangetractorretreat.com and arrive 3 days before your arrival.
Why are quiet hours from 10pm to 8am?
We must maintain good relations with our neighbors, including keeping noise to a minimum, in order to maintain our license to operate.
Can I fish on the property?
While we have stellar views of the Wisconsin River from our trails and deck we do not have direct access to the river. The nearest shore fishing is 20 min north at Juneau County Castle Rock Park.
Where is the nearest place to put in a boat or kayak?
Two Rivers Wisconsin River Boat Launch is a public boat launch 12 minutes away.
Is there a boat rental place nearby?
Yes, Holiday Shores is located 5 minutes south of us. They rent boats and other watercraft. Reservations in advance are recommended.
What is covered by the cleaning fee?
The cleaning fee encompasses preparing the property for the next guest's arrival after your departure. This includes thorough cleaning of the cabin, providing fresh linens and towels, sanitizing all showers and bathrooms, restocking cleaning, paper products and firewood. The cleaning fee does not include daily maid service, bed-making, dishwashing, laundry, or ironing during your stay.
What is covered by the damage insurance fee?
The damage insurance fee along with the security deposit covers any damages to the property up to $2000. This added simplifies the